Privacy Policy

Effective date: July 14, 2026

Main Craft Handyman, LLC (“Main Craft Handyman,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or request a quote.

This policy applies to information collected through our website and related communications. It does not govern information collected under a separate customer contract when another notice or agreement applies.

Information You Provide

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We may collect information that you voluntarily provide when you contact us or request a quote, including:

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• Your name;

• Email address;

• Telephone number;

• Service or property address;

• Preferred contact method;

• Description of the requested work;

• Photographs, measurements, plans, or other project information;

• Requested scheduling information; and

• The contents of messages or other communications you send us.

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Please do not submit Social Security numbers, financial account details, access codes, medical information, or other highly sensitive information through the website.

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Information Collected Automatically

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When you visit the website, our website host and service providers may automatically collect limited technical information, such as:

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• Internet Protocol address;

• Browser and device type;

• Operating system;

• Pages visited and referring page;

• Approximate location derived from an IP address;

• Date, time, and duration of a visit; and

• Cookie or similar technology identifiers.

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The information collected depends on how the website and its service providers are configured.

Our website does not accept payments, deposits, or financial account information. Please do not submit credit card, debit card, or bank-account information through a general contact or quote-request form.

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If payment arrangements are made after a project is accepted, they will be handled separately from the website.

We may use collected information to:

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• Respond to questions and quote requests;

• Determine whether a project is within our service area and capabilities;

• Contact you about a requested service;

• Arrange an inspection or appointment;

• Prepare or discuss a quote, estimate, or work order;

• Provide and administer agreed services;

• Maintain business and customer records;

• Improve the website and understand how visitors use it;

• Detect spam, fraud, security threats, or misuse;

• Comply with applicable legal, tax, insurance, and recordkeeping obligations; and

• Establish, exercise, or defend legal claims.

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Submitting a quote request does not create a contractor-customer relationship or guarantee that we will accept a project.

We may use collected information to:

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• Respond to questions and quote requests;

• Determine whether a project is within our service area and capabilities;

• Contact you about a requested service;

• Arrange an inspection or appointment;

• Prepare or discuss a quote, estimate, or work order;

• Provide and administer agreed services;

• Maintain business and customer records;

• Improve the website and understand how visitors use it;

• Detect spam, fraud, security threats, or misuse;

• Comply with applicable legal, tax, insurance, and recordkeeping obligations; and

• Establish, exercise, or defend legal claims.

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Submitting a quote request does not create a contractor-customer relationship or guarantee that we will accept a project.

If you provide a telephone number or email address, we may use it to respond to your inquiry or communicate about a requested or active project.

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Consent to receive communications is not a condition of purchasing services. Message and data rates may apply to text messages. You may ask us to stop nonessential text messages by replying “STOP.”
 

We may continue sending communications reasonably necessary to respond to an active request, administer an existing project, provide requested records, or comply with legal obligations, subject to applicable law.

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We do not send promotional email or text-message campaigns unless you have provided any consent required by law. You may opt out of promotional communications by following the instructions in the message or contacting us.

The website and its service providers may use cookies or similar technologies to operate the site, remember preferences, maintain security, prevent spam, and understand website traffic.

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Our website may use the following services:

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• Website hosting: [Hosting provider]

• Website analytics: [Analytics provider or “We do not currently use a separate analytics service”]

• Contact-form processing: [Form or website provider]

• Spam prevention: [Spam-prevention provider, if applicable]

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These providers may collect information under their own privacy policies.

You can configure your browser to block or delete cookies. Some website features may not work correctly if necessary cookies are blocked.

We may disclose information:

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• To website-hosting, email, form-processing, analytics, scheduling, storage, information-technology, or spam-prevention providers that assist us;

• To employees, subcontractors, consultants, insurers, accountants, attorneys, or other professional advisers when reasonably necessary;

• When required by law, court order, subpoena, or a lawful government request;

• To investigate or prevent fraud, misuse, safety threats, or illegal activity;

• To protect our rights, property, customers, or others;

• In connection with a merger, sale, financing, reorganization, or transfer of some or all of our business assets; or

• With your direction or consent.

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We do not sell personal information for money. We also do not disclose personal information for targeted advertising across unrelated websites.

You may submit photographs to help us evaluate requested work. We may use those photographs to respond to your inquiry, prepare a quote, plan or document work, maintain project records, or address warranty, insurance, or legal issues.

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We will not use identifiable photographs of your property for advertising, social media, or a public portfolio without separate permission, unless you have already made the material public or its use is otherwise permitted by law.

We retain information for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on whether you become a customer, the nature of the project, our legal and tax obligations, applicable limitation periods, insurance requirements, dispute resolution, and the need to maintain ordinary business records.

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Quote requests that do not result in a project may be retained for a reasonable period for follow-up, recordkeeping, fraud prevention, and legal purposes. Information may remain longer in backups until those backups are replaced through ordinary processes.

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.

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No website, email system, storage system, or internet transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.

You may contact us to:

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• Ask what personal information we maintain about you;

• Request correction of inaccurate contact information;

• Request deletion of information that is no longer reasonably necessary;

• Withdraw consent where our use depends on consent; or

• Opt out of promotional communications.

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We will consider and respond to requests as required by applicable law. We may need to verify your identity before acting on a request.

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We may retain information when reasonably necessary to complete a transaction, maintain project or tax records, comply with law, resolve disputes, prevent fraud, or establish or defend legal claims.

The website is intended for adults seeking property-maintenance or improvement services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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If you believe a child has provided personal information through the website, please contact us so we can review and, where appropriate, delete it.

The website may link to maps, social-media platforms, review sites, or other third-party services. We do not control the privacy or security practices of those third parties. Their own privacy policies govern information they collect.

Main Craft Handyman is based in Illinois and serves areas including Henry County, the Quad Cities, and the Peoria area.

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Illinois residents may contact us using the information below with questions or requests concerning their personal information. Nothing in this policy limits rights available under applicable Illinois or federal law.

We may update this Privacy Policy periodically to reflect changes in our practices, website features, service providers, or legal obligations.

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The revised policy will be posted on the website with an updated effective date. Changes apply prospectively from the date posted unless otherwise required by law.

Questions or requests concerning this Privacy Policy may be directed to:

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Main Craft Handyman, LLC.

[217 S Main ST]
[Cambridge, IL. 61238]
[dreamweaver@dreamsatday.com]
[+1 (309) 912-4322]
[www.MainCraftHandyman.com]